A COMPLETE SERVICE IS OUR REASON FOR BEING

Advanced Infrastructure Management (AIM) offers a service to corporate tenants or building owners to manage their entire technology infrastructure - or 'technostructure' .

The modern technologies that businesses need to operate profitably are increasing in complexity. Premises and workspaces have to be carefully selected and designed to optimise space. Workstations need telephone and computer points to access a network. Networks need kilometers of cables and a secure, central computer room with precisely controlled temperature and humidity levels. An uninterruptible power supply is a necessity.

And the business premises need lighting, lifts, security systems and air-conditioning. This together with the dynamic nature of today's business environment demands that your facilities enable and accommodate change without affecting productivity. For technical facilities to run smoothly requires many different contracts with many different contractors.

The cost to you is more than financial. It includes headaches, stress and severe frustration. And the result is expensive downtime, loss of productivity AIM'S holistic approach to facilities management imparts a refreshing alternative work style. This single supplier relationship provides world-class performance accountability and reduces your administrative burden. More importantly, it liberates.

HOLISTIC TECHNOSTRUCTURE MANAGEMENT FACILITIES
VALUE ADDED SERVICES

• Design and consulting services for technology recommendations and layouts
• Project Management
• Archiving Service for infrastructure
• Information Bureau Service for clients who wish to outsource their infrastructure information management
• Sourcing of premises and space planning
• On-site AIM manager
• Customer Service Center operational 24 hours, 7 days a week, 365 days a year
• Customer Service Centers established as an outsourced call center service offered to other facilities' management organisations
• Supply of Computer Hardware and associated Active Equipment for network infrastructures
• Design and Creation of Software Applications
• Implementation of CCTV Solutions

SERVICE EXCELLENCE
Excellent service, excellent solutions, excellent support. A thorough understanding of state-of-the-art technology and the IT environment sets AIM apart. Using leading international products and world-class service standards, AIM has established.

CREATING INFRASTRUCTURES THAT ARE INTELLIGENT YET FLEXIBLE
AIM will customise a flexible solution comprising as many or few of the services provided. Response times, service levels and contract periods are flexible. However, the emphasis is upon providing a service to support technostructure in a dynamic environment.

This means that AIM can create an intelligent working environment that is able to accommodate changes to your infrastructure without disrupting workflow. A forward thinking methodology has been implemented

HEALTHY TECHNOSTRUCTURE MAKES FOR A HEALTHY BUSINESS
The benefits of holistic technostructure management will make a healthy contribution to the value of the technical facilities; overall, their life cycles are extended, maximizing investment

Preventative maintenance will ensure uptime and readiness of back-up structures On-site support for critical service requirements minimises downtime and loss of productivity 24 hour Customer Service Centre limits downtime Remote monitoring of facilities and in certain cases, remote control, limits the risk of infrastructure failure and the resulting potential loss of business An Infrastructure Management System simplifies planning and budgeting

UP-TO-DATE MANAGEMENT INFORMATION
AIM provides up-to-date management information for all aspects of the infrastructure on the premises. This assists in planning for moves, adds and changes (MAC'S), ensuring minimal impact to operations and direct costs associated with changes and pro-active budgeting information.

Typically, management information includes: Graphics and facility diagrams on the physical layout of infrastructure User information such as name, department and assets at workstations.
Aim also presents a monthly status report. It is customised to highlight and analyse the areas critical to your business. Some examples covered by reports are:

• Moves, Additions and Changes to all infrastructure
• Power failures • Remedial maintenance work
• Fire protection system testing
• Emergency power supplies testing
• Downtime of access control systems
• After-hours access control report

• Air-conditioning
• Lighting
• Capacity required in Network Room cabling cabinets

• Outstanding, escalated and resolved service calls - trends and issues highlighted
• Monthly costs breakdown

THE FREEDOM OF A STRESS-FREE MIND
AIM combines skills and services from all critical areas to give you the benefit of contracting with a single party. This eliminates the administrative burden of dealing with, following up and paying multiple suppliers while saving you time, energy, effort and headaches.

YOUR SENSITIVE EQUIPMENT SPECIALIST
One thing guaranteed to bring your business to a swift, sudden stop is the loss of electrical power. Another is too much of it. Either way, mission critical electronic equipment is turned into expensive, non-functional hulks of steel and silicone. Capitalising on eight years of experience, the Advanced Infrastructure Management (AIM) team focuses on power stabilisation of sensitive electronic equipment and is able to provide turnkey power solutions, consulting services and maintenance services.

DELIVERING A CONSTANT SOURCE OF ENERGY
Uninterruptible Power Supplies (UPS)
Completely scalable solutions are available ranging from a small 220VA UPS to a large back-up power solution of 4800kVA. Stable power is fundamental to equipment productivity, and a UPS system from AIM ensures peace of mind to the end user that you can run your business without being crippled by expensive downtime.

Petrol and Diesel generator sets
A full range of locally assembled generator sets ranging from 4kVA to 10,000kVA can be installed and maintained by AIM. The generator sets have in-built fault protection, ensuring personnel safety on-site and remote monitoring capability to track operating status over your network.

LIGHTNING PROTECTION SYSTEMS
Global methodologies and a thorough approach are typical of AIM. Combinations of international and local products are applied to create multi-tier lightning protection systems, including earthing and conforming to international standards. AIM are market leaders in lightning protection solutions for the IT industry, using a comprehensive, holistic approach to power supply problems.

The following lightning protection solutions are available:

• Structural Protection
• Fine Protection
• Primary Coarse Protection
• Data-line protection for LAN and WAN installations
• Secondary Coarse Protection
• Telecommunications Protection

POWER CONDITIONING
Power conditioning is a cost effective alternative to a UPS solution, A comprehensive range of imported and local products address both three phase and single phase applications:

• CVT-Constant Voltage Transformers
• AVI - Automatic Voltage Isolators
• AVT-Automatic Voltage Regulators
• Line Conditioners

REAL-TIME ENVIRONMENTAL MONITORING
APS has a proven track record in providing generic power management systems to the IT industry to control their power resources. The systems we install are comprehensively monitored and are able to report their status to an administrator in any location - on the local network or on the other side of the world. Early warning devices are installed into the system to detect and prevent downtime or disaster. The following systems can be monitored:

• UPS Status
• Flood Detection
• Generator Set Status
• Temperature and Humidity Alarms
• Access Control
• Air-conditioning Status and Alarms

POWERFUL DIFFERENTIATORS
AIM specialises in information technology.
AIM covers your entire IT requirements by taking total ownership of all aspects of the solution.
AIM supplies and installs “Best of Breed” products, which encompass reliability.
AIM has a national support infrastructure built from business partnerships with global expertise.
AIM utilises an Infrastructure Management System for documentation, strategic planning and decision-making.
Using one power service provider you are guaranteed stability, compliance and standardisation. After all, power is the life force of your business. With AIM as your source of power, nothing can stop you.

LEADERS IN MAINTENANCE
Maintenance services ensure reliability, maximum business productivity and minimal administrative burden. Mission critical requirements are examined and solutions are designed to meet them.

POSITIVE BENEFITS INCLUDE:

• Customer Service Centre
• Business risk assessment
• 24-hour standby service
• Contract management
• Pro-active preventative maintenance
• Remote monitoring of all technical facilities
• Risk assessment of facilities and recommendations

POWER CHANNELLED TO THE NERVE CENTRES
The Advanced Infrastructure Management is incorporated into the vision to be a world-class information cabling service provider. Since it’s inception AIM has achieved market leadership through quality, excellent services, support and holistic cabling solutions.
The services AIM offers are concentrated in and around the IT environment. This includes anything that directly influences the performance of a network and its environment.

• National infrastructure
• Focused on customer service
• Project and risk management
• Adherence to international standards and trends
• Quality management of network cables
• Provides complete cable management cabling facilities systems and documentation
• Installed customer base

PROJECT MANAGEMENT
An invaluable turnkey service to clients, ensuring proper implementation and delivery of individual business needs.
Project Management Process includes

• Evaluating the Site & Site Approval,
• Project Planning,
• Escalation / Ownership,
• Quality Control,
• Risk Management,
• Responsibilities Matrix,
• Compliance and Final Hand Over

CHANGE CONTROL MANAGEMENT
AIM creates infrastructures and provides the planning that allows for future expansion to ensure optimal and expandable network infrastructures.

Services offered include:

• Web archiving of CAD Diagrams
• Web-enabled Cable Management
• Creation of a database with drawings
• Information Systems
• Scaled floor plans and site plans
• Standards-based Cable Management i.e. Category 6 – Gigaspeed (recently ratified)

CONSULTANCY
AIM consults on all areas described below, making recommendations designed to help you achieve your business goals:

• Risk Analysis
• Fibre Optical Reticulation
• International Cabling Standards
• RF Infrastructures
• Industry Developments
• Change Control Management
• Tender Specifications
• Upgrade Proposals
• Structured Wiring Systems
• Route Planning
• Saturation/Grid Calculations

DESIGN
AIM offers expert designs in all areas of cabling, motivating plans and strategies to accommodate present needs and future technical facilities growth:

• Information Cabling Systems
• Cable Management Systems
• Structured Saturated Grids
• Fibre Optic Backbones/Campus Environments
• Routing and Pathways
• Electrical Reticulation
• International Standards
• Wireless Network Environments (RF Systems)
• AVAYA – Authorised Installer
• Krone – Authorised Installer
• Fibre Optical Solutions

VALUE ADDING SERVICES
Advanced Infrastructure Management (AIM) provides solutions,
Managing the entire project from initial contact,
Through design of the infrastructure,
Selection of the solution and product,
To implementation and final hand-over to client.

LEADERS IN DESIGN
Large distributed environments (such as banks) require infrastructures that meet and exceed the highest international standards to ensure maximum uptime of every computer room in the organisation.

To this end, AIM has developed an industry standard that defines a number of risk classifications for facilities. These are commensurate with the business risk and are categorised by related levels of facility failure. This standard of operation is a working document at present, and plans are underway for submission to the SABS as a recognised industry standard.

Assessments are undertaken to make recommendations with regard to areas of risk and optimal layouts. Clients can choose the level of risk they are willing to be exposed to in their environment. AIM will then enforce this standard to streamline the running, maintenance and design of all the organisation's facilities.

THE SUM UP OF THE SERVICES
In addition to AIM drawing from extensive in-house skills, complementary contributions are sourced from established business partners. All parties are leaders in their fields operate in unison, vertically integrating their skills and services to give you world-class service, solutions, and support with just one point of contact and one phone call.

AIM offers:
Structured cabling systems for voice, data and video;
Physical cable management,
Computer and network room environments, including access control systems, security and Closed Circuit TV,
Fitment and supply of cable access flooring, partitioning, ceilings and lighting.
Uninterruptible Power Supplies for electrical solutions in sensitive IT environments.
Concentrating on maximising corporate real estate to enable you to create effective and efficient business environments.
Optimises and configures workspace and applies advanced IT solutions that empower employees, foster innovation and increase profit.

CUSTOMER SERVICE
This service is available to clients on an on-site or 24-hour standby basis and includes:

• Rapid Emergency Repairs and Replacement,
• Escalation Structures,
• Customer Support,
• Key Management,
• Problem Solving and Call-outs.